Best southern drilling supplies (PVT) Ltd (BSDS) opened in 2013 to supply the Zimbabwean drilling sector with quality drilling equipment. Together with Yours Finesse in Botswana, affiliated company, we are the official agent for some of the big brands in the industry, namely, Mincon, AMC and Boart Longyear. Our business strategy focuses on cost reduction management and after sales services which has turned out mutually beneficial and is taken in high regard by our customers over the past 5 years.
Mincon Group PLC was founded in 1977 in Shannon, Ireland. Mincon develops, manufactures, and distributes a range of precision engineered hard-rock drilling tools for a variety of applications, including mining, exploration, water well, geothermal, construction, horizontal directional drilling, oil-gas and energy.
Mincon has earned its reputation as The Driller’s choice by working closely with customers to inform the continuous development and improvement of its world-class products.
AMC develop, manufacture and supply a comprehensive range of quality drilling fluids and specialty products to mining, water well, HDD, CBM, civil construction and tunnelling industries worldwide. These products are complemented by our integrated range of equipment, which is designed to optimise our clients’ drilling operations and reduce environmental impact.
We are committed to providing an unrivalled level of support with our flexible approach, ability to respond quickly to client-specific needs and extensive global distribution network.
From hand-held drill steels and bits to a complete selection of rods, couplings, and adaptors, providing complete solutions for any percussive/drill and blast application.
Whether a mining operation is in the development or production stage, the right equipment is critical. Boart Longyear designs and manufactures some of the most technologically advanced production products in the industry. From hand-held pneumatic drills to compact production drills, offering a range of innovative production equipment that can carry out any job.
We are GET (ground engaging tool) specialists: On selling to anyone we offer a high standard of after sale service as any time or day of the week someone from BSDS will be available to advise or assist any drilling company which is in need of assistance. We come out to drilling sites on request to give drillers advice on drilling techniques and equipment maintenance to get the most out of every piece of equipment. We offer bit sharpening and hammer services as well.
A happy customer is a retained customer and customer retention is a key objective, BSDS does not take customer satisfaction lightly, when our customers are happy, that typically means our business is operating effectively across all departments. Happy customers also help defend the business from competitive threats and customer fatigue. Currently this is carried out in three main ways:
Increasing market share will not only benefit the company but pre-existing customers as well. By allowing us to gain greater economies of scale and reduce the cost of supplying. While expanding a key objective is maintaining the core values of the company that can be often be lost when a company expands, such as in terms of customer care and overall quality of service. Our capability of managing the success of growth can be seen in the sister company PG drilling Botswana.
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